I can’t upload photos or videos
There are a number of reasons why photos or videos may fail to upload. Please try the following things to rectify this:
- Please make sure your version of Adobe Flash is up to date (go to http://get.adobe.com/flashplayer/ to get the latest version of the Flash player).
- Large photos and videos sometimes fail to transfer on very slow internet connections, please try a faster internet connection.
- If you do not have Flash support but do have Java support please try the Java uploader - a link to this will appear automatically when you go to upload photos.
- If you are still unsuccessful at uploading photos and videos, please try a different browser. We recommend the following browsers:
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